Business
NWSC MD charts course for expanded service delivery
HOIMA: Ushering in a new era of enhanced water supply and service delivery, Dr. Eng. Silver Mugisha, the Managing Director of the National Water & Sewerage Corporation (NWSC), recently outlined ambitious plans for the corporation’s future. Addressing staff and stakeholders in Kakumiro and Hoima areas, Dr. Mugisha articulated a vision aimed at significant growth and improvement in key performance indicators over the next five years.
The cornerstone of Dr. Mugisha’s message lies in the corporation’s commitment to expanding its reach and impact. Highlighting specific targets, he emphasized plans to increase the number of towns served from 276 to 350, total connections from 960,000 to 1.2 million, population served from 19 million to 26 million, and asset base from 4.35 trillion to 6.2 trillion.
During his engagements with staff and local government officials, Dr. Mugisha hinted on the importance of collaboration in addressing challenges and fostering development. Recognizing the crucial role of synergy between NWSC and local authorities, he pledged unwavering support for transformative initiatives tailored to meet the demands of each region.
Also central to the corporation’s strategy is the implementation of various infrastructure projects, including water treatment plants and borehole drilling, to alleviate water scarcity challenges on both short and long-term scales. Dr. Mugisha urged employees to redouble their efforts, stressing the correlation between performance evaluations and career advancement within the organization.
Addressing lingering impediments to progress, Dr. Mugisha identified key areas of concern such as Non-Revenue Water, working ratio, supply reliability, business growth, response rate, fraud, and theft. He called for a multi-faceted approach, combining engineering solutions with business insight to drive efficiency and sustainability.
Acknowledging the disruptive impact of the Covid-19 pandemic, Dr. Mugisha highlighted financial challenges stemming from delayed payments and arrears. Despite these hurdles, he urged staff to embrace a culture of diligence, transparency, and patience, emphasizing the collective responsibility to safeguard the corporation’s stability.
Dr. Mugisha further explained measures undertaken to mitigate currency fluctuations, ensuring tariff stability to safeguard consumers’ purchasing power. He also outlined ongoing projects aimed at addressing supply challenges, urging local leaders to actively engage in information dissemination and collaborative initiatives.
In response, local leaders expressed solidarity with NWSC’s objectives, pledging full support for operational endeavors. They lauded the corporation’s leadership for its dedication and oversight, committing to collaborative efforts to overcome obstacles and enhance service delivery.
With a shared commitment from both internal stakeholders and external partners, the corporation is bound to realize its transformative goals as per the MD’s vision. NWSC remains committed to Water for All, for a delighted customer by a delighted workforce.
